Business communication
Whether you are just starting your business or have been open for years, business communication has changed. Businesses used to only need a phone system that rang in and out, but there is so much more we can do. Did you know that 90% of customers prefer texting over a phone call? 87% of consumers want a reminder text or confirmation text. 41% of consumers prefer chat support, whether on the website or through a social media page.
The solution
Now for big businesses, business communications will be dialed in. For small businesses, how do we compete? Automation is the key, these days you can set up your website chat to have automated responses to get clients to fill out a sales form, handle common issues/questions, or guide them to correct resources. We can set up an automated text to be sent out for missed calls allowing you to never miss out on new clients. Automation allows us to make a tighter net so we don’t have clients slip through the cracks.
The Return On Investment
Keep it simple stupid, this is a common sales phrase that can apply to so much in life. Let’s do some quick math, if you were to only gain one extra customer/client from a feature like the missed call text how much money would you make? What additional clients would be gained through their word of mouth? Over time what would that additional business look like? Simply put, implementing these small changes to your business is well worth it.
Where does Dial Cloud come in
We have the experience and knowledge to dive into how your business operates to give you the best option for your business communications. Contact us to see what the best options are for you, let’s do this!
